At Health Pharma, your satisfaction is our top priority.

If you are not completely happy with your purchase, we’re here to help.

Eligibility for Returns

You can request a return within [7–14 days] of receiving your order if:

• The item is unused, unworn, and in its original packaging.
• The product tag or seal is intact.
• You have the original receipt or proof of purchase.

Please note that certain items cannot be returned, such as:

• Perishable goods (food, supplements, etc.)
• Personal care items (cosmetics, hygiene products, etc.)
• Digital products or downloadable software
• Items purchased during clearance or flash sales

Return Process

Contact our Customer Support at [support@yourdomain.com

] or [Phone Number] within the return period.

Provide your order number, product name, and the reason for return.

Once your request is approved, we will share the return instructions or arrange a pickup (if applicable).

After receiving and inspecting the returned item, we will process your refund or exchange.

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping charges, handling fees, or cash-on-delivery fees are non-refundable.

If the product was damaged or defective upon delivery, we will offer a full refund or replacement at no extra cost.

Exchange Policy

We offer exchanges for items that are defective, damaged, or incorrectly delivered.

If you prefer a replacement instead of a refund, please mention it during your return request.