Terms and Conditions

Important Points
  1. (Both henceforth referred to as "Healthpharma.com.bd", "we", "us", "our") and its subsidiaries and affiliates, provide their services and information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to this privacy policy, terms and conditions and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

1. Healthpharma.com.bd is a re-seller and an online marketplace for medicine and healthcare products and services.

2. The information regarding medicines and other healthcare items provided in the healthpharma.com.bd website are in accordance to the local law of Directorate General of Drug Administration (DGDA) which does not make any express or implied warranties, representations, endorsements or conditions usefulness, completeness, accuracy, reliability and fitness for a particular purpose.

3. You should not use the information contained on this site for diagnosing, treating, curing or preventing a health problem or prescribing a medication. You should carefully read all information provided by the manufacturers of the product on or in the product packaging and labels before using any the product. Always consult your own physician for advice and treatment.

4. The information, material and content provided in the Site (the “Information”) may be changed at any time without notice.

5. You must ensure to provide us with the correct or up-to-date Personal Information. This will allow us to contact you for further correspondences with respect to your order at Healthpharma.com.bd. We are not responsible for any inaccurate information you provide to us, which may affect your shopping experience on our website.

Trade Marks:

The trade marks, names, logos, graphics, page headers, button icons, and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of Healthpharma and its subsidiaries or affiliates. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Healthpharma . Healthpharma trademarks may not be used in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Healthpharma.


All content included on this site, such as text, graphics, logos, images, and software, is the property of Healthpharma or its content and product suppliers and is protected by international copyright laws. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website without obtaining written authorization from Healthpharma.

Order Acceptance and Fulfillment:

Healthpharma reserves the right at any time after the receipt of your order to accept or decline your order for any reason. Healthpharma reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item or not supply an item. In the event an item is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Healthpharma shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.


Healthpharma.com.bd does not allow returns of medicines/goods that were correctly filled and shipped against a placed order. If your order arrives damaged or you have any other questions about returning your order, please contact Customer Support for assistance. You may require changing medicine based on doctor’s prescription and or depending on your health condition. On this special case we may consider changing the medicine at our discretion. However, once an order has been shipped Healthpharma.com.bd will not entertain any returns or refund request. For medicine orders you need to submit or show your prescriptions/related papers while ordering or receiving medicines from us otherwise Healthpharma.com.bd authority may return the products and cancel the order.If for any reason you are dissatisfied with any of your purchases and wish to return them, please contact Customer Support for instructions. Please be prepared to provide your order number, the reason for the return. Please email us on: info@healthpharma.com.bd

Warranty policy:

If the warranty is given in the description of the product, then it is necessary to show the purchase receipt.

The following products can neither be returned or refund.

-Good purchased are not exchangeable for cash

-Personal item & Medicine are not returned able

-Damages due to misuse of product

- Incidental damage due to malfunctioning of product

N.B: Replacement of the product is subject to availability of the same on Healthpharma.com.bd .